| Ifollow Help!!!! 21:24 - Sep 19 with 4912 views | 49thseason |
Can anyone offer any help?
1. Visit our website www.rochdaleafc.co.uk
Look for the iFollow dropdown link on the main navigation bar, at the top of the page.
Done that
2. Click on subscribe
Hover over the iFollow dropdown link and click on subscribe.
I am subscribed
3. Select the fixture
Scroll down to Match Passes, select the ï¬xture that you wish to watch, and click ‘Subscribe Now’.
there is no subscribe now option
4. Sign up or sign in to iFollow
If you already have an iFollow account, sign in using your email address and password. If not, create a free account by clicking ‘Register Now’, completing the form and clicking 'Create Account' at the bottom.
I an signed in
5. Enter your code
Enter your promo code into the box on screen and click ‘Apply’ to activate your discount. Your Match Pass will then be available for free.
Please note you will still have to enter your card details in order to process the free match, but don’t worry, you won’t be charged.
6. On matchday, head to the match centre and tune in!
Head to the match centre via either the website home page, or the ‘Next Match’ link on the iFollow dropdown before kick-off to tune in.
So I am registered on ifollow,
I have put in Credit card details
I have a code from the club
I scroll down to select the game tomorrow
Cant select anything the FAQ says a box should pop up .. no box
Club says I should get this done early ie not on day of the game.. is this too early?
Anyone got any ideas?
[Post edited 19 Sep 2020 21:31]
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| Ifollow Help!!!! on 21:30 - Sep 19 with 3436 views | 49thseason |
Panic over, I logged out of everything and have now gone back in and it seems to have worked | | | |
| Ifollow Help!!!! on 21:31 - Sep 19 with 3431 views | boromat |
Worked fine for me basically go through the process as if you're buying a pass but use the code at the payment stage and it adds a £10 discount. Once submitting after that then that's it you should get a confirmation email.
Hope that helps. |  |
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| Ifollow Help!!!! on 21:41 - Sep 19 with 3410 views | TVOS1907 |
Just done it.
Re. point 3, 'Subscribe now' is in white on a large blue rectangle, which itself is within another rectangle with the heading 'Next Available Match'.
I never got a pop-up box. I just entered my card details, then the code, hit 'Apply' and what said 'Package cost £10' was followed by 'Discount applied: -£10', then 'Total: £0.00'.
I've also had an email to confirm subscription for the game.
If you've had one of those you'll be OK; if not, there will be something on the FAQ to help you. |  |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Ifollow Help!!!! on 21:42 - Sep 19 with 3408 views | TVOS1907 |
| Ifollow Help!!!! on 21:30 - Sep 19 by 49thseason |
Panic over, I logged out of everything and have now gone back in and it seems to have worked |
Like I posted, if you've had an email about it, you should be fine. | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Ifollow Help!!!! on 22:21 - Sep 19 with 3365 views | Dalenet |
It could be worse. You could have an "invalid code" message
Lesson learned - test it on the day of issue and not at a weekend | | | |
| Ifollow Help!!!! on 22:51 - Sep 19 with 3334 views | Nigeriamark |
| Ifollow Help!!!! on 22:21 - Sep 19 by Dalenet |
It could be worse. You could have an "invalid code" message
Lesson learned - test it on the day of issue and not at a weekend |
I've only just managed to renew the annual subscription in the last 10 minutes. It was meant to auto renew but I had a new credit card so it didn't. I entered the new card & It then couldn't seem to recognise that I was not in the UK. I Sent them an email & they said they had so many requests & new subscriptions that it would be a few more days to even be able to deal with me. Looked like I would miss tomorrows game, but just tried my new card again & it seems to have gone through
Interesting that they have got so many requests from fans to join. I wonder if it is thousands just subscribing to audio, or if many fans are managing to claim that they are overseas & going for the full package ?? [Post edited 19 Sep 2020 22:55]
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| Ifollow Help!!!! on 23:53 - Sep 19 with 3286 views | D_Alien |
| Ifollow Help!!!! on 22:51 - Sep 19 by Nigeriamark |
I've only just managed to renew the annual subscription in the last 10 minutes. It was meant to auto renew but I had a new credit card so it didn't. I entered the new card & It then couldn't seem to recognise that I was not in the UK. I Sent them an email & they said they had so many requests & new subscriptions that it would be a few more days to even be able to deal with me. Looked like I would miss tomorrows game, but just tried my new card again & it seems to have gone through
Interesting that they have got so many requests from fans to join. I wonder if it is thousands just subscribing to audio, or if many fans are managing to claim that they are overseas & going for the full package ?? [Post edited 19 Sep 2020 22:55]
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We're signing up to the full package
[Post edited 20 Sep 2020 0:04]
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| Ifollow Help!!!! on 10:00 - Sep 20 with 3119 views | Beechball |
What time does the streaming usually start ? | | | |
| Ifollow Help!!!! on 10:35 - Sep 20 with 3085 views | Mass_Debater |
| Ifollow Help!!!! on 10:00 - Sep 20 by Beechball |
What time does the streaming usually start ? |
Just before kick off | | | |
| Ifollow Help!!!! on 10:44 - Sep 20 with 3068 views | BlueMessiah |
Sorry if this seems a bit of a dumb question but I'm not too techy. Does anyone have a rough idea how much data I'm likely to use streaming the match on my mobile? |  |
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| Ifollow Help!!!! on 14:19 - Sep 20 with 2951 views | jpresto |
IT WORKS! Have a clear picture from half way | | | |
| Ifollow Help!!!! on 14:35 - Sep 20 with 2910 views | isitme |
| Ifollow Help!!!! on 10:44 - Sep 20 by BlueMessiah |
Sorry if this seems a bit of a dumb question but I'm not too techy. Does anyone have a rough idea how much data I'm likely to use streaming the match on my mobile? |
If the picture is standard definition about 700 mb per hour. |  | | |
| Ifollow Help!!!! on 14:36 - Sep 20 with 2905 views | D_Alien |
Might seem a daft question, but as an iFollow virgin, can you erm... dip in and out?
So, if you close the live stream down, can you get it back up and running again, or does losing it mean the end of the action? | |
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| Ifollow Help!!!! on 14:37 - Sep 20 with 2887 views | TVOS1907 |
| Ifollow Help!!!! on 14:36 - Sep 20 by D_Alien |
Might seem a daft question, but as an iFollow virgin, can you erm... dip in and out?
So, if you close the live stream down, can you get it back up and running again, or does losing it mean the end of the action? |
I would guess you could.
Never had you down as a 'dipper-in and out-er'!!! | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Ifollow Help!!!! on 14:38 - Sep 20 with 2886 views | Sandyman |
I'm in too. Excellent instructions from the EFL have made this a straightforward process. Well done! |  | | |
| Ifollow Help!!!! on 14:41 - Sep 20 with 2857 views | D_Alien |
| Ifollow Help!!!! on 14:37 - Sep 20 by TVOS1907 |
I would guess you could.
Never had you down as a 'dipper-in and out-er'!!! |
I'm not known in some circles as Dippy the Dinosaur for nothing! | |
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| Ifollow Help!!!! on 14:56 - Sep 20 with 2785 views | BigKindo |
Yippee! Even this silver surfer has got the stream.  |  | | |
| Ifollow Help!!!! on 14:58 - Sep 20 with 2771 views | TVOS1907 |
| Ifollow Help!!!! on 14:56 - Sep 20 by BigKindo |
Yippee! Even this silver surfer has got the stream. |
There was none of this palaver in the 1920s, was there BK? | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Ifollow Help!!!! on 15:04 - Sep 20 with 2741 views | dalenumber2 |
I’ve logged on but just seeing a little bouncing ball! |  | | |
| Ifollow Help!!!! on 15:06 - Sep 20 with 2724 views | TVOS1907 |
| Ifollow Help!!!! on 15:04 - Sep 20 by dalenumber2 |
I’ve logged on but just seeing a little bouncing ball! |
Try refreshing your screen | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Ifollow Help!!!! on 15:06 - Sep 20 with 2724 views | Ancoats_Blue |
Picture quality is fine but home commentary has stopped. |  | | |
| Ifollow Help!!!! on 15:08 - Sep 20 with 2693 views | BigKindo |
| Ifollow Help!!!! on 14:58 - Sep 20 by TVOS1907 |
There was none of this palaver in the 1920s, was there BK? |
We were still working on radar. Now the picture is frozen and not streaming. Also not working on listen live now. Using a ipad. HELP! | | | |
| Ifollow Help!!!! on 15:11 - Sep 20 with 2660 views | TVOS1907 |
| Ifollow Help!!!! on 15:08 - Sep 20 by BigKindo |
We were still working on radar. Now the picture is frozen and not streaming. Also not working on listen live now. Using a ipad. HELP! |
Invest in broadband instead of dial-up?
Or refresh the page. | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Ifollow Help!!!! on 15:28 - Sep 20 with 2583 views | BigKindo |
| Ifollow Help!!!! on 15:11 - Sep 20 by TVOS1907 |
Invest in broadband instead of dial-up?
Or refresh the page. |
On virgin media and usually get 220 download on pc. Tried refreshing and all it does is refresh to another frozen picture. Now listen live is working. Had two calls from other supporters who are not getting the picture | | | |
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