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NEW TICKETING SYSTEM 14:58 - Jun 17 with 1412 viewsSAINTSNIL

Matt Silvester, Southampton’s Head of Ticketing, Membership & Hospitality, said: “The SecuTix platform allows us to deliver a more bespoke customer platform that will ensure our fans enjoy the very best experience, from a transformational customer journey through to a more flexible account facility.
What the hell is this guy on?? Seems to have spent lockdown in a buzzword conference.
This world is getting crazier and crazier!!!
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NEW TICKETING SYSTEM on 15:54 - Jun 17 with 1371 viewsBoris_

Translation: " The SecuTix platform was successful in their tender, as they were offering us the largest rebate on booking fees"

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NEW TICKETING SYSTEM on 15:56 - Jun 17 with 1367 viewsChesham_Saint

We have a Head of Ticketing? Who knew?

Poll: Which manager would you prefer Saints to have?

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NEW TICKETING SYSTEM on 16:46 - Jun 17 with 1333 viewsJaySaint

who the hell 'enjoys' the experience in buying any ticket.....for any event?

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NEW TICKETING SYSTEM on 17:14 - Jun 17 with 1307 viewscynicalsaint

Well the email re-set 'customer journey' doesn't seem to be particularly transformational. I updated my account about 4 hours ago and still haven't had my new password sent to me.
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NEW TICKETING SYSTEM on 17:36 - Jun 17 with 1292 viewsarfurdent

NEW TICKETING SYSTEM on 17:14 - Jun 17 by cynicalsaint

Well the email re-set 'customer journey' doesn't seem to be particularly transformational. I updated my account about 4 hours ago and still haven't had my new password sent to me.


mine was immediate yesterday, might be load

showed a credit of £120 which must be the refund the club promised

And the White Knight is talking backwards And the Red Queen's off with her head

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NEW TICKETING SYSTEM on 18:03 - Jun 17 with 1273 viewscynicalsaint

NEW TICKETING SYSTEM on 17:36 - Jun 17 by arfurdent

mine was immediate yesterday, might be load

showed a credit of £120 which must be the refund the club promised


in now. where does your credit show up?
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NEW TICKETING SYSTEM on 18:45 - Jun 17 with 1251 viewsBuggalugs

NEW TICKETING SYSTEM on 18:03 - Jun 17 by cynicalsaint

in now. where does your credit show up?


Did my password reset yesterday....still no credit showing though.

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NEW TICKETING SYSTEM on 18:54 - Jun 17 with 1239 viewsdirk_doone

What the hell is this guy on??

" from a transformational customer journey"

Sounds like LSD

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NEW TICKETING SYSTEM on 20:07 - Jun 17 with 1206 viewsarfurdent

NEW TICKETING SYSTEM on 18:03 - Jun 17 by cynicalsaint

in now. where does your credit show up?


first page after login in a grey box on the right

And the White Knight is talking backwards And the Red Queen's off with her head

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NEW TICKETING SYSTEM on 21:14 - Jun 17 with 1163 viewsSalisburySaint

NEW TICKETING SYSTEM on 20:07 - Jun 17 by arfurdent

first page after login in a grey box on the right


No grey box on first page shown on my iPad
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NEW TICKETING SYSTEM on 21:19 - Jun 17 with 1155 viewsSaintsforeverj

Can't see a grey box. I can see a green triangle with some pictures of fruit in it. Not sure how to get my refund.

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