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Watt View: Saints’ Biggest Failure Wasn’t Just ‘Spygate’, it Was The Response
Thursday, 21st May 2026 21:23 by Matt Watts

Matt Watts is back with his overview of the spygate saga, read on to see what he has to say.

There has already been endless debate around Southampton Football Club’s punishment, the severity of the sanctions and whether expulsion from the play-offs was excessive.

Supporters, pundits and rival fans have all had their say. But, looking back on the whole sorry mess, what strikes me most is not just the breach itself - it’s how catastrophically the club handled the fallout.

From a PR and communications perspective, it felt like one disaster after another.

Clearly none of us are privy to every detail behind the scenes - we’re all making observations based on reporting, official statements and what we saw unfold publicly.

But once Southampton admitted the charges, I simply cannot understand why the club failed to get ahead of the story and “own” the issue immediately.

Because make no mistake - the moment the charge broke, this was always going to become international football news. Crisis communication was required from the outset. Instead, the silence from the club was deafening.

There are differing views across football and across different countries when it comes to observing opponents. We know that - and if indeed Tonda Eckert was the instigator, then front it early. Explain it. Whether it stemmed from poor judgement, a practice considered more commonplace elsewhere in Europe, or ignorance of the specific EFL regulations prohibiting observation within 72 hours of a fixture, at least front it early and communicate openly.

Suspend him internally while the investigation takes place, communicate openly with supporters and the wider football community. Ultimately, show humility, show leadership and show some understanding of the seriousness of the situation.

Instead, what we got was confusion, evasion and reputational self-destruction.

Reports suggested CEO Phil Parsons privately informed Middlesbrough chairman Steve Gibson about the charge shortly before the semi-final first leg and acknowledged the club would accept punishment. Yet publicly, there appeared to be no coherent strategy whatsoever. It almost felt as though the club believed the issue would somehow disappear or result only in a fine.

Then came the interviews. The sight of Eckert repeatedly refusing to answer questions and hiding behind “the club statement” was excruciating to watch.

This was a coach who had previously built a reputation for being sharp, intense and articulate. Suddenly he looked like a rabbit in the headlights - defensive, uncomfortable and, frankly, guilty as sin.

The lowest point of all was the now infamous question: “Are you a cheat?” At that moment, the club’s PR handling collapsed. Rather than facing it head on, there was another refusal to comment, intervention from staff and a walkout. Embarrassing in the extreme.

Firstly, Eckert probably should have been removed from media duties altogether while the process unfolded, with a caretaker figure fronting up instead.

But even then, the response could have been so different - and could have gone some way in changing opinion.

He could have explained he didn’t believe he was a “cheat” but had made an error. Offer some explanation. State that due process will take place. Show accountability and show some humanity.

Instead, every interaction made Southampton appear weak, arrogant, evasive and utterly tone deaf to the scale of the story.

You’ll hear the usual defence: “The club couldn’t comment for legal reasons.” But what exactly did the silence achieve? The punishment still came, the reputational damage still landed and the headlines still wrote themselves.

And then came verdict day itself. Expelled from the play-offs, four-point deduction - and public humiliation on a national and international stage.

Yet even then, meaningful communication remained absent. For me, that is unforgivable. Southampton Football Club has been found wanting throughout this entire debacle - not just in judgement, but in leadership, transparency and basic public relations.

Of course rival fans are furious and the football world has opinions. But Saints supporters do not need lectures from the rest of the country about how damaging this is. We already know and we know what this does to the club’s reputation. We know how long it may take to recover from this and we’re the ones who have to live with it.

The more details that emerge, the more difficult it becomes to view this as simply one individual acting alone. Questions will inevitably now be asked about who knew what, when they knew it and how far responsibility extends within the club hierarchy. If the club is serious about rebuilding trust, greater transparency on that front may eventually become unavoidable.

What the club can control, however, is how it responds now. The damage is done and the punishment stands. But Southampton still have an opportunity to begin rebuilding trust - through honesty, accountability and competence.

That starts with sorting out the public-facing leadership of this football club, because throughout Spygate the communication strategy was almost as damaging as the offence itself.

All Photos Via Reuters



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saintmark1976 added 21:54 - May 21
They didn’t do what you suggest they should have done simply because they are a bunch of buffoons. As is witnessed by their unparalleled ability to have taken a respected mid table Premier League club to its current position in just Five Years whilst losing millions along the way.

Some achievement by any metric.
6

mattlegod added 22:15 - May 21
50 years of supporting the Saints, there's been highs and lows, but things have never been lower than this.

I for one was willing to give the powers that be the benefit of the doubt in the hope this was all to do with someone in the club going rogue, and the club having to take it on the chin. Clearly my hope has capitulated. I'm gutted and embarrassed that I was prepared to give them the benefit of the doubt.

I am shocked that a professional football club, our football club, can behave like this and think they'll get away with it. I really want to know who the ring leader is, my money is on Spors.

The best, and in my book the only thing the club can do now to get fans and commercial partners back on side and try to salvage what players we can from the squad, is sack Spors and Eckhart, so a new manager can come in and draw a line in the sand so we can move on from this.

I will always support the Saints, but I don't currently feel like putting on a shirt because I'm ashamed whereas I should (and always have through 50 years of thick and thin) be proud. We need to draw that line in the sand and start moving on, and quick.
4

Staycalm added 22:16 - May 21
Headline: Southampton's Ekert authorised spying. Ridiculous!!!! 32,000 fans had a genuine battle on the Tuesay night, with all the excitement of the win to follow. Who have realy been cheated!!! Depressingly shocking...
5

wrathoftazz added 23:04 - May 21
What will be the final nail, that means I never wear the shirt again, is if TE gets a golden handshake goodbye... millions of £££ as a parting gesture like so many before him.
1

SaintOxford added 23:07 - May 21
The club's senior management seem to be working on delusion and blind hope. The moment that multiple breaches were found, they had to expect massive punishment.

If what we now hear about Eckert is true then he's facing a long ban. On the football side we are going to have a huge battle to hold on to any of the better players, and will need to rebuild a squad.

To do that we need an impressive manager ASAP, to reach out to the players and rebuild trust and spirit and belief that this is a club worth staying at. The club must at the least be moving fast on that.

They also need to be truly open with the fans and the players. We have been defending the club and thinking the best of it. That has now been broken.
3

bstokesaint added 23:22 - May 21
I still maintain our punishment was predetermined before the hearing and when you’re that far behind you’re going to struggle to defend yourself and likely come across badly. Not defending the club here, I felt like the silence was our trump card whilst we quashed all the media hype. How wrong was I?

If things looked bad for Tonda before, having your interns turn on you for basically bullying them into what is an illegal practice doesn’t paint a great picture. If true (and let’s be honest every man is probably scrapping for their career at this point) then he must have known the risks he was running and that even sending interns would come back on the club. So for such an astute and articulate man this was reckless. Maybe he was having so much success he thought he couldn’t be touched. We may never know. Timing of his sacking I’m guessing will coincide with any ban he gets and save us some money at least.

As painful as it is to move on from us (because we have to at some point), it was interesting to hear the Hull manager saying how basically he thought the spying has negligible gain. Meanwhile Hellberg is moaning Boro haven’t had enough time to prepare (even though they’ve known all along who’d they face, whilst their opponent didn’t - go figure). Sounds like they’re lining up their next legal challenge. Hull have said if they lose they’ll do the same. Maybe the final should just be fought in a courtroom.
4

SanMarco added 01:05 - May 22
Is that true dirk_doone. If it is then it's totally corrupt. Why haven't Saints complained??
2

dirk_doone added 01:11 - May 22
They weren't given time to. The whole thing was rushed through in order to get Middlesbrough into the final.
2

USSaintfan added 04:44 - May 22
I see a post ( Is it true? ) that says so called Independent EFL Panel of 3 members included two lawyers, one who had done legal work for Middlesborough and the other had played on loan for them in 1994 . Also the EFL three representatives from Championship included the CEO of Middlesborough. Did he recuse himself from any decision making or selection off Panel?
Why did Saints not challenge independence of this group?

USSaintFan
4

kingolaf added 09:09 - May 22
I’m sorry but the blame is totally on Tonda.

All the board tried to do was play a really crappy hand.

However they reacted, the outcome would have been the same.

By all means criticise them for appointing a number of managers of a similar ilk and getting the same result but I wouldn’t use this particular situation as a stick to beat them with.
0

wibbersda added 10:02 - May 22
We should be called Skates.....Cheap Skates! This is my gallows humour, as we need a laugh!
0

SanMarco added 10:02 - May 22
Kingolaf - Would you think that if you had been up before a magistrate who had connections with the company who were suing you?

We are still supposed to have due process in this country. The 14 days that Saints were supposed to have runs out TODAY. One evening for an appeal.

I have a feeling that the info about the panel and the whistleblower may be malicious fake-news planted on line by people who know that devastated fans will be searching for just this sort of stuff. Even so shouldn't it be investigated - if these things ARE true then Mboro might as well not bother to turn up tomorrow. Even if Saints are behaving like limp lettuce leaves Hull and others will be more on the ball.
1

Jesus_02 added 11:12 - May 22
The whole affair exposes the level of corruption in the sport.

The decsion to expel SFC was made the day the complaint was made. The fact that the process was expediated "to alow for footballing sanctions" realy shows the lack of objectivity in the process.

Yes we cheated, yes it was stupid, but never before in the history of the sport has a sanction so harsh been applied by a process so devoid of independence.
2

kingolaf added 20:15 - May 22
San Marco, we cheated. The fact we admitted it meant we got docked 4 points instead of 6. We hired one of the best barristers in the country. We were probably advised by him from the very start.

That is it. We need to stop whining about it and look forward to next season.

I don’t think there has ever been a worst time to support Saints.
0

StillaSaint added 18:36 - May 26
Our club is in danger of another re build with the top players now looking not to sign or looking for a transfer away . This would be a disaster . This may seems extreme but i think if the club paid all the players there promotion bonus on the condition we go again next season for promotion . I'm sure we could do it with solid start even with the points deduction we have . Yes we would probably need to sell one player to finance this but i am sure it would be worth the investment . The thought of loosing some of the talent we have is unbearable . Any thoughts
0


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