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Booking Fees Grrrrrrrr 12:09 - Jan 9 with 11331 viewsoldgrey

Went to get my Wolves ticket this morning.
Cash sale.
Was overjoyed to see a £2.50 booking fee added.
Apparently since 3 January.
The man did tell me that credit card fees stop from the 13 January.
Are these robbin' Americans reduced to this type of money making scam now?
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Booking Fees Grrrrrrrr on 12:13 - Jan 9 with 4154 viewsOldjack

booked mine online ,it's a quid cheaper

Prosser the Tosser dwells on Phil's bum hole like a rusty old hemorrhoid ,fact You Greedy Bastards Get Out Of OUR Club!

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Booking Fees Grrrrrrrr on 12:14 - Jan 9 with 4141 viewsoldgrey

My point exactly.
Scam.
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Booking Fees Grrrrrrrr on 12:25 - Jan 9 with 4087 viewsGixerJack

Booking Fees Grrrrrrrr on 12:13 - Jan 9 by Oldjack

booked mine online ,it's a quid cheaper


So have you ever wondered why you have to pay a quid and a half for using an automated system and use your own paper and ink to print it off?

It's like going to halford to buy a set of wiper blades and being told you can have the fitting fee for half price because you're doing it yourself

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Booking Fees Grrrrrrrr on 12:28 - Jan 9 with 4073 viewsLandore_Jack

Scandalous.

https://www.eticketing.co.uk/swanstickets/Common/CustomerNotice/TicketingInforma

#backtojack

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Booking Fees Grrrrrrrr on 12:29 - Jan 9 with 4064 viewsLandore_Jack

What is the Trust's opinion regarding the booking fees?

#backtojack

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Booking Fees Grrrrrrrr on 12:30 - Jan 9 with 4062 viewsOldjack

Booking Fees Grrrrrrrr on 12:25 - Jan 9 by GixerJack

So have you ever wondered why you have to pay a quid and a half for using an automated system and use your own paper and ink to print it off?

It's like going to halford to buy a set of wiper blades and being told you can have the fitting fee for half price because you're doing it yourself



it's a money making racket ,but what can you do ?

Prosser the Tosser dwells on Phil's bum hole like a rusty old hemorrhoid ,fact You Greedy Bastards Get Out Of OUR Club!

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Booking Fees Grrrrrrrr on 12:35 - Jan 9 with 4037 viewsGixerJack

Booking Fees Grrrrrrrr on 12:30 - Jan 9 by Oldjack

it's a money making racket ,but what can you do ?


F*** all other than not buy a ticket but the decision makers know that we will anyway
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Booking Fees Grrrrrrrr on 12:36 - Jan 9 with 4024 viewsSwanjaxs

So you jump in your car, drive x amount of miles using your own petrol to the ticket office, then queue for perhaps ten minutes, then the lovely assistant prints you off a ticket that takes up all but 10 seconds of thier valuable time... and sting you for £2.50 for the privilege..... bargain 👍

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Booking Fees Grrrrrrrr on 12:58 - Jan 9 with 3905 viewsSir_Robin

How are they allowed to do this? Surely any admin costs should count as overheads and should be accounted for in the price of the ticket? It's like the hidden service charge bullsh*t you get in some countries.
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Booking Fees Grrrrrrrr on 13:06 - Jan 9 with 3865 viewsJackUlation

Copied from facebook this morning, fans are getting upset...

Am I wrong ?
Just been down to renew season tickets and pick up 3 Wolves tickets.
The club wanted an extra £7.50 for admin on Wolves tickets.
I've come away with no tickets and no renewal and feel like club are nailing my bollocks to a post.
Yours fuming of Port Tennant
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Booking Fees Grrrrrrrr on 13:15 - Jan 9 with 3795 viewsOldjack

Booking Fees Grrrrrrrr on 13:06 - Jan 9 by JackUlation

Copied from facebook this morning, fans are getting upset...

Am I wrong ?
Just been down to renew season tickets and pick up 3 Wolves tickets.
The club wanted an extra £7.50 for admin on Wolves tickets.
I've come away with no tickets and no renewal and feel like club are nailing my bollocks to a post.
Yours fuming of Port Tennant


it's not the club ,it's ticketmaster ,who are a law unto themselves it seems and can charge what they like

Prosser the Tosser dwells on Phil's bum hole like a rusty old hemorrhoid ,fact You Greedy Bastards Get Out Of OUR Club!

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Booking Fees Grrrrrrrr on 13:16 - Jan 9 with 3782 viewsWhiterockin

Booking Fees Grrrrrrrr on 12:29 - Jan 9 by Landore_Jack

What is the Trust's opinion regarding the booking fees?


The trust don't have an opinion on anything these days apart from themselves. They don't even reply to emails sent to them by members.
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Booking Fees Grrrrrrrr on 13:18 - Jan 9 with 3773 viewsyescomeon

Careful about asking the trust to get involved, it might distract them from more important matters.

Upthecity!

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Booking Fees Grrrrrrrr on 13:38 - Jan 9 with 3683 viewsWhiterockin

Booking Fees Grrrrrrrr on 13:18 - Jan 9 by yescomeon

Careful about asking the trust to get involved, it might distract them from more important matters.


Like who is going to use the complimentary hospitality for the next match.
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Booking Fees Grrrrrrrr on 13:40 - Jan 9 with 3675 viewswestside

Booking Fees Grrrrrrrr on 13:15 - Jan 9 by Oldjack

it's not the club ,it's ticketmaster ,who are a law unto themselves it seems and can charge what they like


couldn't the club pay the booking fees if you buy at the ticket office
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Booking Fees Grrrrrrrr on 13:40 - Jan 9 with 3670 viewsbuilthjack

Anyone going to a concert or the theatre for years have had to pay a booking for, and mostly print them off at home. This lot have just jumped on the bandwagon.

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Booking Fees Grrrrrrrr on 13:46 - Jan 9 with 3645 viewsJackUlation

Booking Fees Grrrrrrrr on 13:40 - Jan 9 by westside

couldn't the club pay the booking fees if you buy at the ticket office


The club should tell them if they want the job , don't add charges which are not appropriate

£2-50 per transaction no matter how many tickets purchased may be acceptable
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Booking Fees Grrrrrrrr on 13:53 - Jan 9 with 3610 viewsthe_oracle

What legislation is this?

" Swans fans are informed that new ticket office booking fees are now in operation. These changes are largely due to new Government legislation being introduced around credit card fees.

Those purchasing tickets via phone or in person at the ticket office will now be charged a booking fee of £2.50 per ticket.

Purchases made via the internet, which equates to 83 per cent of sales, will be charged at £1.60 per ticket. Previous charges amounted to £3 per transaction."
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Booking Fees Grrrrrrrr on 14:02 - Jan 9 with 3570 viewsBobby_Fischer

Booking Fees Grrrrrrrr on 13:53 - Jan 9 by the_oracle

What legislation is this?

" Swans fans are informed that new ticket office booking fees are now in operation. These changes are largely due to new Government legislation being introduced around credit card fees.

Those purchasing tickets via phone or in person at the ticket office will now be charged a booking fee of £2.50 per ticket.

Purchases made via the internet, which equates to 83 per cent of sales, will be charged at £1.60 per ticket. Previous charges amounted to £3 per transaction."


I'm assuming they mean this:

http://www.telegraph.co.uk/news/2017/12/30/credit-card-fees-ban-backfires-consum

Which makes no sense at all

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Booking Fees Grrrrrrrr on 14:04 - Jan 9 with 3555 viewsSirjohnalot

Seems to be across the board

http://www.bbc.co.uk/news/business-42621989
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Booking Fees Grrrrrrrr on 14:20 - Jan 9 with 3507 viewsHighjack

Booking Fees Grrrrrrrr on 12:29 - Jan 9 by Landore_Jack

What is the Trust's opinion regarding the booking fees?


Lol

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Booking Fees Grrrrrrrr on 14:54 - Jan 9 with 3400 viewsJack_Kass

They're still charging £2.50 to print your ticket FROM YOUR OWN FECKIN PRINTER

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Booking Fees Grrrrrrrr on 15:00 - Jan 9 with 3375 viewsVetchfielder

I thought these new charges applied to card transactions.

Are you saying that they also apply to cash transactions over the counter at the ticket office ?

Proud to have been one of the 231

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Booking Fees Grrrrrrrr on 15:03 - Jan 9 with 3358 viewsJack_Kass

Booking Fees Grrrrrrrr on 15:00 - Jan 9 by Vetchfielder

I thought these new charges applied to card transactions.

Are you saying that they also apply to cash transactions over the counter at the ticket office ?


In a nutshell the goverment banned businesses from charging people for using their credit cards.

So now businesses have just moved that fee to a undescribed 'service charge', to make up the short fall, for any order, including those paid by cash

I think.
[Post edited 9 Jan 15:04]

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Booking Fees Grrrrrrrr on 15:04 - Jan 9 with 3353 viewsLandore_Jack

Booking Fees Grrrrrrrr on 15:00 - Jan 9 by Vetchfielder

I thought these new charges applied to card transactions.

Are you saying that they also apply to cash transactions over the counter at the ticket office ?


Orders placed by phone or in person will incur a £2.50 fee per ticket.

Orders placed online will incur a £1.60 fee per ticket, with a further charge of £1.25 per transaction if opting to print at home. International orders will have the option of postage at £5 per transaction.

#backtojack

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