| Dale Family Rewards Card 09:41 - Mar 10 with 6475 views | AtThePeake |
Any other Dale Family Rewards Card holders on here not received their reward email for the last few months?
Admittedly, I have had some issues with my email client moving things to junk that shouldn't be there, so there's every chance I missed it, but I don't seem to have received an email since November 2nd with my 'monthly reward'.
Had a quick google, and it seems the club have stopped announcing the rewards on the website too. In August, there was a 10% discount in the club shop, there was a free iFollow pass in September for the Portsmouth game, half-price shirt printing in October and 20% off all training wear in November, but I can't find anything else in my emails or on the website since then. | |
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| Dale Family Rewards Card on 13:29 - Mar 18 with 1308 views | onedalefan |
Weren't season ticket holders told that if they claimed a refund, they lost their usual seats for next season? | | | |
| Dale Family Rewards Card on 13:45 - Mar 18 with 1271 views | Dalenet |
Season card holders were promised the same benefits of the Reward card too. But a free iFollow pass to home games isn't much use. A season to forget for all sorts of reasons. But loyalty should run two ways and time will tell if it does | | | |
| Dale Family Rewards Card on 14:19 - Mar 18 with 1229 views | D_Alien |
I take your point, but as i understand it, those same rewards for having a SC only kicked in once attending was abandoned whereas the DFRC was marketed upfront with the monthly reward
As ATP says in the OP, these are pretty minor issues in the bigger scheme of things
[Post edited 18 Mar 2021 14:21]
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| Dale Family Rewards Card on 15:05 - Mar 18 with 1169 views | Dalenet |
The price is £25. Members will receive a physical card and the following exclusive member benefits:
£5 discount on match tickets for home league games;
Priority purchase for cup games;
Discounted iFollow match passes.
Monthly rewards such as;
Bring a friend vouchers;
Half-price hospitality;
10% discount in the Club Shop;
Local business offers.
Season Card holders will also receive all of the above monthly rewards! | | | |
| Dale Family Rewards Card on 16:51 - Mar 18 with 1098 views | D_Alien |
So that confirms that the benefits for SC holders were applied retrospectively, at the time the DFRC was announced
Excellent | |
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| Dale Family Rewards Card on 17:21 - Mar 18 with 1068 views | 442Dale |
Wasn’t the DFRC announced at the same time?
I know SC holders were using the first monthly reward - discount in the club shop on the day they got SC when everyone was queuing.
Again, there’s a lack of consistency and forward planning as others have pointed out, the same benefits were said to be available to SC holders. | |
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| Dale Family Rewards Card on 18:26 - Mar 18 with 1024 views | James1980 |
Hopefully one of the new members of staff will improve schemes like this. | |
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| Dale Family Rewards Card on 13:14 - Mar 19 with 892 views | upthedale |
You summed up my thoughts on here dawlishdale, not forgetting households with multiple season tickets holders would have been even better off. | | | |
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