Buying a ticket. by
SK_hoops 17 Mar 2023 6:38Sorry if this has been covered before, but what on earth is wrong with the ticketing system on the website?
First off, it should be the first thing you see on the official website, but you have to click the menu and pick it from there, fine, whatever.
Then you get onto that seat map, with the cursor. I tried hovering over the seat a load of times, but the option to buy the seat just disappeared, turns out you need to click on it first, then select it.
OK, I've got my seats. Then I needed to update my details. OK, they're fine... No button to get me back to the previous page I was on, back button three times, OK good. Let's enter my card details. Picked a previously used card (New debit card, but I used it on the site before, so should be good). There's something wrong with what I've entered. OK let's try again... no. OK..... session timeout.
Let's start again. Get to the debit card page, just enter my card details again and do it that way. Then I needed to put my card in my card reader and put a code in, fine. Wait? How is my timer now on two minutes? It was 25 a minute ago. Manage to sort it with about 35 seconds spare.
Phew. Can finally kick back and enjoy my tickets... 'You already have a card linked to this account'. Timed out again. Try for a third time - tickets I wanted gone. I give up.
It's like that book the castle by Franz Kafka - Jesus christ. Can't even call the box office as I'll be at work. Weird, as I've bought tickets before, but it just wasn't having it this time around.