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Saints Update Operational Details
Wednesday, 18th Mar 2020 16:48

We all know that Saints won't be playing till at least early April and possibly longer but what about the other areas of the club's operations, for supporters information we publish the latest update on what is open and not open.

Southampton Football Club would like to make supporters aware of a number of revised operation details, as the club takes sensible precautionary steps to help ensure the health and safety of its staff, fans and clients in light of the COVID-19 outbreak.

Following the government guidance issued on Monday (16th March) evening, Ralph Hasenhüttl’s squad have now been advised to follow individual fitness and conditioning programmes from home.

Club medical and sports science staff will remain in regular contact with players and ensure they have the necessary equipment to maintain their fitness.

Additionally, the club has advised all staff to work remotely where possible and will be limiting those on site at both St Mary’s and the training complex to essential personnel only.

Please, therefore, be aware of the following changes to our operations…

Ticket Office

Sales will be available online only, with Ticket Office windows and phone lines now closed until further notice.

For any enquiries, please email and a member of staff will respond.

Stadium Store/Westquay Store

Both our retail sites at the stadium and Westquay are now closed until further notice, but orders can still be placed online.

Hospitality office

Please direct all enquiries to or to your account manager’s mobile numbers. Office phone lines will be unavailable until further notice.

Conference and Events

For Conference and Events enquiries pleases contact the team on 02380 727 776 or by email to your dedicated Account Manager, or the team on

Supporter Relations

Should fans have any questions or queries, please get in contact with the club's Supporter Relations team, who will endeavour to help: 02380 711 980 or

We will update supporters as and when any of the above details change.

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