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at 16:37 12 Jan 2015
I need help tracing the people who helped my parents Saturday. I would like to thank them personally for comforting them immediately after the incident happened.
My mother seems to think the man who was there for her was called Wayne although she has admitted that could be wrong in all the confusion. She does remember he had shoulder length hair with a grey scfc jacket.
There was also a woman (i think) who gathered my mother's belongings, etc.
There was a guy who was with my dad but my dad has no recollection of his name.
To my knowledge these people were ordinary members of the public not emergency services.
Any help would be most appreciated,
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