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FIFA App loses the plot, hundreds can’t get in the game. 13:46 - Nov 21 with 490 viewsKeithHaynes

Hundreds of fans missed the start of England's opening match against Iran at the World Cup due to an issue with Fifa's ticketing app.

The match at the Khalifa International Stadium in Doha was the second of the tournament.

And at kick off at 13:00 GMT on Monday some fans were stuck outside with Fifa saying there were issues with the app.

There were large queues at ticketing centres around the stadium as fans attempted to gain access.

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FIFA App loses the plot, hundreds can’t get in the game. on 14:56 - Nov 21 with 440 viewsSTID2017

I am always nervous of app tickets ( not just for football but concerts etc )
This issue shows my concerns are genuine.
Imagine spending all that money to attend then not being able to get in ?

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FIFA App loses the plot, hundreds can’t get in the game. on 15:04 - Nov 21 with 429 viewsJoesus_Of_Narbereth

The Iran and Qatari fans seemed to be getting in ok though.

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FIFA App loses the plot, hundreds can’t get in the game. on 15:12 - Nov 21 with 409 viewsSTID2017

FIFA App loses the plot, hundreds can’t get in the game. on 15:04 - Nov 21 by Joesus_Of_Narbereth

The Iran and Qatari fans seemed to be getting in ok though.


Said on radio earlier Iranian fans were also affected

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FIFA App loses the plot, hundreds can’t get in the game. on 15:19 - Nov 21 with 398 viewsfelixstowe_jack

FIFA App loses the plot, hundreds can’t get in the game. on 14:56 - Nov 21 by STID2017

I am always nervous of app tickets ( not just for football but concerts etc )
This issue shows my concerns are genuine.
Imagine spending all that money to attend then not being able to get in ?


Same as champions league final in Paris.

You can't beat an old fashion paper ticket.

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FIFA App loses the plot, hundreds can’t get in the game. on 15:30 - Nov 21 with 392 viewsKeithHaynes

Just had some info Wales support won’t get access to the app until two hours before kick off.

A great believer in taking anything you like to wherever you want to.
Blog: Would you like to appear here as a Welsh football writer?

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FIFA App loses the plot, hundreds can’t get in the game. on 15:45 - Nov 21 with 378 viewshobo

There should always be a choice between an 'app' ticket and a paper ticket. Owning a smart phone should never be a requirement to attending a football match
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FIFA App loses the plot, hundreds can’t get in the game. on 15:50 - Nov 21 with 371 viewsbuilthjack

Bring back proper tickets and proper money.

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FIFA App loses the plot, hundreds can’t get in the game. on 15:56 - Nov 21 with 368 viewsBoundy

FIFA App loses the plot, hundreds can’t get in the game. on 15:50 - Nov 21 by builthjack

Bring back proper tickets and proper money.


Bang on although I suspect that ship is leaving right about now

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FIFA App loses the plot, hundreds can’t get in the game. on 15:57 - Nov 21 with 367 viewsbuilthjack

FIFA App loses the plot, hundreds can’t get in the game. on 15:56 - Nov 21 by Boundy

Bang on although I suspect that ship is leaving right about now


Lose your phone, or phone breaks, you are knackered.
It could easily happen.

Swansea Indepenent Poster Of The Year 2021. Dr P / Mart66 / Roathie / Parlay / E20/ Duffle was 2nd, but he is deluded and thinks in his little twisted brain that he won. Poor sod. We let him win this year, as he has cried for a whole year. His 14 usernames, bless his cotton socks.

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FIFA App loses the plot, hundreds can’t get in the game. on 03:36 - Nov 22 with 285 viewsmajorraglan

FIFA have some pretty tight controls in place to access the stadiums. Fans have to have a ticket in their name and they also have to produce a Hayya pass (ID with picture which also serves as a free travel pass on match days) in their name, if you don’t have both then you’re not getting in.

Fifa send ticket holders details of entrances, seats, etc early doors, but the actual bit that allows people to gain access is a QR code which is “released” via Bluetooth as supporters approach the entrances. Once the ticket appears, spectators proceed through airport style security, bags are checked via an X-ray machine and people have to pass through a security screening device. Security were strict on flags being brought in but thats about it. We heard about the issue with the England fans third hand so made sure we were there early but all went well. It was a bit of a concern in the build up, but it went smoothly.
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