| What is your experience of complaint to businesses? 13:51 - Feb 4 with 526 views | NotLoyal |
It seems since we all decided that working from home was a thing I'm getting nowhere. From electric or gas companies to a general grumble about poor service.
All I want is a response and apology. Too much to ask? |  |
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| What is your experience of complaint to businesses? on 14:03 - Feb 4 with 514 views | Whiterockin |
You are going to struggle, I have. I think the main issue is that with so many energy companies going through, everyone has been transferred to the ones remaining and thy can not cope with all the extra customers. In fairness it all happened so fast the whole industry is finding it hard. |  | | |
| What is your experience of complaint to businesses? on 14:37 - Feb 4 with 485 views | Flynnidine_Zidownes |
It’s getting so hard to speak to an actual human being anymore. I had an issue with my electric and was trying to contact British Gas for days. I must have spoken to more robots than Luke skywalker. In the end I lost my rag and sent a filthy email and they phoned me back almost immediately and the issue was fixed. |  | | |
| What is your experience of complaint to businesses? on 15:10 - Feb 4 with 464 views | PawelAbbott |
| What is your experience of complaint to businesses? on 14:37 - Feb 4 by Flynnidine_Zidownes |
It’s getting so hard to speak to an actual human being anymore. I had an issue with my electric and was trying to contact British Gas for days. I must have spoken to more robots than Luke skywalker. In the end I lost my rag and sent a filthy email and they phoned me back almost immediately and the issue was fixed. |
I have had an ongoing problem with British Gas for 5 months. Their customer service is terrible. Waste hours and hours on hold. The queue for their Web Chat thing was 6 hours | | | |
| What is your experience of complaint to businesses? on 16:33 - Feb 4 with 435 views | onehunglow |
| What is your experience of complaint to businesses? on 14:37 - Feb 4 by Flynnidine_Zidownes |
It’s getting so hard to speak to an actual human being anymore. I had an issue with my electric and was trying to contact British Gas for days. I must have spoken to more robots than Luke skywalker. In the end I lost my rag and sent a filthy email and they phoned me back almost immediately and the issue was fixed. |
BG worst of all. I was a manager with them for a while . Huge,bloated and inefficient .
We are with Octopus who are brilliant . Ovo also have humans to speak to readily . | |
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| What is your experience of complaint to businesses? on 16:40 - Feb 4 with 430 views | KeithHaynes |
When people complain they sometimes have to realise it’s a two way street and it can certainly come back and bite you. Complaining is ok for a valid reason but the swings and roundabouts never stop turning. |  |
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| What is your experience of complaint to businesses? on 16:41 - Feb 4 with 430 views | Catullus |
| What is your experience of complaint to businesses? on 16:33 - Feb 4 by onehunglow |
BG worst of all. I was a manager with them for a while . Huge,bloated and inefficient .
We are with Octopus who are brilliant . Ovo also have humans to speak to readily . |
We ditched British gas years back after we had to get a solicitor onto them, they are total rubbish.
We were with OVO but then Octopus bought them out down here, no complaints about either.
There seems to be a standard now, a recorded message blaming everything on covid. | |
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