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Sorry, not football related but help/advice required about eBay 16:14 - Sep 21 with 1035 views7374Ranger

I opened an account with them to sell some items and sold a CD , but instead if receiving the funds my account has been suspended. I am at a loss as to why and the AI generated emails and responses are unhelpful to say the least.

Does anyone know an email address or phone number to connect with a human st eBay?
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Sorry, not football related but help/advice required about eBay on 16:22 - Sep 21 with 1001 viewsSuperhoops2808

I detest selling on ebay and stopped some years ago.

But as I recall, they hold the funds till the buyer confirms receipt.

Ebay is so geared towards a buyer the seller has no protection whatsoever.
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Sorry, not football related but help/advice required about eBay on 16:24 - Sep 21 with 987 viewsace_ranger

https://www.ebay.co.uk/help/co
Hope this helps
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Sorry, not football related but help/advice required about eBay on 16:50 - Sep 21 with 898 viewsrbee

I think it's because your account is new and they are confirming your details. They wait until your buyer has received the item before paying you.

Your best option is to find the Help section and use the Live Chat.

In my opinion Ebay is very much Caveat Emptor
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Sorry, not football related but help/advice required about eBay on 17:50 - Sep 21 with 808 viewsNed_Kennedys

The AI chat is useless; just type in ‘speak to agent’ and you will be given options to speak to a real person. I normally ask them to call me back.
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Sorry, not football related but help/advice required about eBay on 20:32 - Sep 21 with 617 viewscolinallcars

For some years I was a seller on Amazon - no problems at all.
Only stopped as I tired of packing and going up the Post Office.
Helps Jeff out too.
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Sorry, not football related but help/advice required about eBay on 20:57 - Sep 21 with 576 views7374Ranger

Sorry, not football related but help/advice required about eBay on 16:24 - Sep 21 by ace_ranger

https://www.ebay.co.uk/help/co
Hope this helps


Thanks but that's a page that just takes me round and round in circles without offering a solution.
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Sorry, not football related but help/advice required about eBay on 21:01 - Sep 21 with 567 views7374Ranger

Sorry, not football related but help/advice required about eBay on 17:50 - Sep 21 by Ned_Kennedys

The AI chat is useless; just type in ‘speak to agent’ and you will be given options to speak to a real person. I normally ask them to call me back.


Thanks, I have also typed asking to speak to an agent without any success.
I did ma a find a 0800 phone number to call, but only managed to listen to the AI operator offering to send me a link via email or text to enable me to go back to the AI page!
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Sorry, not football related but help/advice required about eBay on 21:12 - Sep 21 with 550 views7374Ranger

Sorry, not football related but help/advice required about eBay on 17:50 - Sep 21 by Ned_Kennedys

The AI chat is useless; just type in ‘speak to agent’ and you will be given options to speak to a real person. I normally ask them to call me back.


Thanks, it finally worked after I repeatedly typed I wanted to speak to an agent.
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Sorry, not football related but help/advice required about eBay on 21:26 - Sep 21 with 529 views7374Ranger

Well after getting a call back from them and holding on for 10 minutes she came back to tell me that as my account has been permanently suspended she is unable to tell me what it is that I am perceived to have done to warrant such action.

When I tried to say that they cannot just leave it like that as i have posted the CD abd got nothing for it she hung up on me.

F...ING Ebay
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