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BT Customer Support 21:07 - Jul 7 with 1153 viewsPhil_S

Buzby would be ashamed
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BT Customer Support on 21:09 - Jul 7 with 1144 viewsexiledclaseboy

Coincidentally, I had to phone them for my mother earlier. Took about 30 minutes to find a person and even then I'm not convinced it wasn't the cleaner who picked up the phone. Her phone's working though so I must have done something right.

PS - not football related.

This post has been edited by an administrator

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BT Customer Support on 21:11 - Jul 7 with 1132 viewsDarran

BT Customer Support on 21:09 - Jul 7 by exiledclaseboy

Coincidentally, I had to phone them for my mother earlier. Took about 30 minutes to find a person and even then I'm not convinced it wasn't the cleaner who picked up the phone. Her phone's working though so I must have done something right.

PS - not football related.

This post has been edited by an administrator


Write?

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BT Customer Support on 21:12 - Jul 7 with 1123 viewsexiledclaseboy

BT Customer Support on 21:11 - Jul 7 by Darran

Write?


F*ck off, I've had a traumatic few days.

Poll: Tory leader

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BT Customer Support on 21:14 - Jul 7 with 1096 viewsPhil_S

BT Customer Support on 21:09 - Jul 7 by exiledclaseboy

Coincidentally, I had to phone them for my mother earlier. Took about 30 minutes to find a person and even then I'm not convinced it wasn't the cleaner who picked up the phone. Her phone's working though so I must have done something right.

PS - not football related.

This post has been edited by an administrator


I think I spoke to the same cleaner. Coincidentally they tell me that there is a clear fault on my line which will stop the broadband working. Which is interesting as this computer is connected to it.

Lee Trundle. There, football related now!
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BT Customer Support on 21:14 - Jul 7 with 1095 viewsDarran

BT Customer Support on 21:12 - Jul 7 by exiledclaseboy

F*ck off, I've had a traumatic few days.



The first ever recipient of a Planet Swans Lifetime Achievement Award.
Poll: Who’s got the most experts

0
BT Customer Support on 21:26 - Jul 7 with 1038 viewsDewi1jack

Out of the 100 worst companies for customer service last year, BT won.
They beat such stalwart winners as HMRC, Ryan Air, NPower and TalkTalk. Organisations that try to win such accolades year after year.
Sky, very surprisingly could only manage 5th place.

If you wake up breathing, thats a good start to your day and you'll make many thousands of people envious.

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BT Customer Support on 21:28 - Jul 7 with 1028 viewslegoman

FWIW

I had cause to contact BT a couple of years ago when I had a BB problem. The best way to get anything done is join the BT user forums. I quickly got in touch with a BT tech bod who sorted me out in no time. Was pulling my hair out speaking to Bangalore - waste of time.

"M'sieur, you said your dog did not bite!" "That's not my dog"

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BT Customer Support on 21:57 - Jul 7 with 955 viewsDyfnant

Tried to bill us £160 for disconnecting 1 cable they said was causing a fault in the house. The 'engineer' doing this had the cheek to fish for carpentry work for his recently qualified son on some buildings we were doing up. Don't think he realised the way things work.
Paid them £80ish in the end

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BT Customer Support on 22:10 - Jul 7 with 914 viewsSlugster664

They're a complete shower of sh1te. I had them 'providing' tv, bb and phone line a few years back. I spent on average 3 hours a week speaking on the phone to them over a 10 month period reference various problems. They really don't know their @rses from their elbows. In the end I cancelled my dd and refused to pay them a penny more. Then the serious letters started appearing and they were trying to get just under £400 out of me, I replied to them once the bill was reduced to £107!

They really are the most incompetent group I've had the misfortune to deal with.

STID

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BT Customer Support on 22:15 - Jul 7 with 888 viewsswancity

About time they were renamed Indian Telecom now. Probably the worst ever, ever company, ever ever. Make that ever. Morons.

Only an idiot would eat a turkey curry on Christmas day

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BT Customer Support on 16:29 - Jul 8 with 562 viewsloughor_jack

I'm a telephone engineer. Pm me your symptoms. I might be able to help you out.

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BT Customer Support on 16:44 - Jul 8 with 534 viewslegoman

BT Customer Support on 16:29 - Jul 8 by loughor_jack

I'm a telephone engineer. Pm me your symptoms. I might be able to help you out.


.........well my left knee hurts and I think I might have bursitis in my right elbow.

"M'sieur, you said your dog did not bite!" "That's not my dog"

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